Refund Policy
Welcome to CanadaIPTV.homes. By using this website, you automatically agree to our policies. If you disagree with any policy, please stop using CanadaIPTV.homes and exit the website.
Returns
Our return policy lasts 5 days for all electronic devices from the time you receive them. If 5 days have passed since delivery, we cannot offer a refund or exchange.
For IPTV services, there is no return or refund policy. Once payment is accepted, it is non-refundable. This is because IPTV credits are activated and in use immediately, and we cannot reclaim them from our suppliers. Please review this policy carefully before purchasing. If you are uncertain, we recommend starting with a 1-month subscription before committing to longer terms.
To be eligible for a return (for electronics only), your item must be unused, in the same condition as received, and in its original packaging.
Additional Non-Returnable Items:
- Gift cards
- Downloadable software products
- Coupon Codes or promotional codes
Refunds (if applicable)
To initiate a return, please contact us first and wait for a return address. Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund, first recheck your bank account. Then, contact your credit card company, as processing times may vary. Next, contact your bank for their processing timeframes. If you still haven’t received your refund, please contact us at [email address removed].
Sale Items (if applicable)
Only regularly priced items may be refunded; sale items are non-refundable.
Exchanges (if applicable)
We only replace defective or damaged items. To request an exchange for the same item, email us at [email address removed] and we will provide a return address.
Shipping
To return your product, mail it to the address provided upon request. Return shipping costs are your responsibility, and these costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
Shipping times for exchanged products may vary depending on your location. For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
CanadaIPTV.homes Team
Thank you for choosing CanadaIPTV.homes. We hope you enjoy your viewing experience!